:root{--bg:#eef3f7;--panel:#ffffff;--panel-strong:#ffffff;--text:#1a2433;--muted:#64748b;--primary:#eb5b2a;--primary-strong:#c74718;--accent:#f7b500;--success:#45b36b;--warning:#d89b00;--danger:#ee6666;--info:#556ca9;--sidebar:#2d333b;--sidebar-hover:#38414b;--sidebar-border:rgba(255,255,255,0.08);--border:rgba(17,32,51,0.08);--shadow:0 16px 30px rgba(15,23,42,0.08)}*{box-sizing:border-box}body,html{margin:0;padding:0;min-height:100%;font-family:Trebuchet MS,Segoe UI,Tahoma,sans-serif;color:var(--text);background:radial-gradient(circle at top left,rgba(235,91,42,.08),transparent 18%),linear-gradient(180deg,#f8fbfd 0,var(--bg) 100%)}.page-shell{min-height:100vh;display:grid;place-items:center;padding:24px}.hero-card{width:min(720px,100%);padding:40px;border:1px solid var(--border);border-radius:28px;background:var(--panel);box-shadow:var(--shadow);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.eyebrow{margin:0 0 12px;font-size:.82rem;letter-spacing:.18em;text-transform:uppercase;color:var(--primary)}.hero-card h1{margin:0;font-size:clamp(2rem,5vw,3.8rem);line-height:1.05}.hero-copy{margin:16px 0 0;max-width:54ch;font-size:1.05rem;line-height:1.8;color:var(--muted)}.ops-page{min-height:100vh;padding:28px}.app-frame{min-height:100vh;display:grid;grid-template-columns:280px minmax(0,1fr);position:relative}.app-sidebar{display:flex;flex-direction:column;gap:22px;padding:24px 18px;border-right:0;background:var(--sidebar);color:#f8fafc}.sidebar-brand,.sidebar-footer{padding:18px;border-radius:22px;border:1px solid var(--sidebar-border);background:rgba(255,255,255,.03)}.sidebar-brand-logo{display:block;width:min(100%,220px);max-width:220px;height:auto;margin:0 auto 14px;border-radius:18px;box-shadow:0 14px 28px rgba(0,0,0,.28);object-fit:cover}.sidebar-brand h2{margin:0}.sidebar-brand span,.sidebar-footer span,.sidebar-link span{color:rgba(241,245,249,.76)}.sidebar-nav{display:grid;grid-gap:10px;gap:10px}.sidebar-link{display:grid;grid-gap:4px;gap:4px;padding:14px 16px;border-radius:18px;color:#f8fafc;text-decoration:none;border-right:4px solid transparent;transition:transform .16s ease,border-color .16s ease,background .16s ease}.sidebar-link:hover{transform:translateX(3px);border-right-color:rgba(235,91,42,.6);background:var(--sidebar-hover)}.sidebar-link-active{border-right-color:var(--primary);background:rgba(255,255,255,.07)}.sidebar-footer{display:grid;grid-gap:8px;gap:8px;margin-top:auto}.sidebar-badge{margin:0 0 18px;padding:12px 14px;border-radius:16px;border:1px solid var(--sidebar-border);background:rgba(255,255,255,.05);font-weight:700}.sidebar-badge-soft{display:grid;grid-gap:4px;gap:4px}.sidebar-badge-soft strong{font-size:.8rem;color:var(--muted);font-weight:700}.sidebar-badge-soft span{font-size:.95rem;color:var(--text)}.app-content{padding:20px 24px 32px;isolation:isolate}.mobile-nav-backdrop,.mobile-nav-close,.mobile-nav-toggle{display:none}.mobile-nav-toggle{border:1px solid var(--border);background:rgba(255,255,255,.88);border-radius:16px;width:52px;height:52px;align-items:center;justify-content:center;gap:5px;cursor:pointer;box-shadow:0 12px 24px rgba(15,23,42,.08);position:relative;z-index:24}.mobile-nav-toggle-icon{display:inline-flex;align-items:center;justify-content:center;width:100%;height:100%;color:var(--text);font-size:1.5rem;font-weight:700;line-height:1}.mobile-nav-close{align-self:flex-start;width:46px;height:46px;border:1px solid var(--sidebar-border);border-radius:14px;background:rgba(255,255,255,.04);cursor:pointer;position:relative}.mobile-nav-close span{position:absolute;top:21px;right:11px;width:22px;height:2px;border-radius:999px;background:#f8fafc}.mobile-nav-close span:first-child{transform:rotate(45deg)}.mobile-nav-close span:last-child{transform:rotate(-45deg)}.mobile-nav-backdrop{position:fixed;inset:0;z-index:9998;border:0;padding:0;background:rgba(15,23,42,.42);opacity:0;pointer-events:none;transition:opacity .18s ease}.mobile-nav-backdrop-visible{opacity:1;pointer-events:auto}.app-header{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:18px;padding:18px 22px;border-radius:22px;border:1px solid var(--border);background:rgba(255,255,255,.88)}.app-header h1{margin:0;font-size:clamp(2rem,3vw,3rem);line-height:1.05}.app-header-actions{display:flex;gap:12px}.app-body,.content-stack{display:grid;grid-gap:18px;gap:18px}.ops-topbar{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px}.ops-kicker,.panel-kicker{margin:0 0 10px;font-size:.78rem;letter-spacing:.16em;text-transform:uppercase;color:var(--primary)}.ops-topbar h1,.panel-header h2{margin:0}.ops-topbar h1{font-size:clamp(2.2rem,4vw,3.6rem);line-height:1}.ops-subtitle{margin:10px 0 0;max-width:60ch;color:var(--muted);line-height:1.7}.ops-topbar-actions{display:flex;gap:12px}.ghost-action,.primary-action,.secondary-action,.table-action{border:0;border-radius:14px;padding:12px 16px;font:inherit;font-weight:700;cursor:pointer}.primary-action{color:white;background:linear-gradient(135deg,var(--primary),var(--primary-strong));box-shadow:0 10px 22px rgba(235,91,42,.24)}.ghost-action,.secondary-action,.table-action{color:var(--text);background:rgba(255,255,255,.72);border:1px solid var(--border)}.metric-grid{margin-bottom:20px}.metric-grid,.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:14px;gap:14px}.alert-card,.metric-card,.panel-card,.stat-card,.team-card{border:1px solid var(--border);background:var(--panel);box-shadow:var(--shadow);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.metric-card{padding:22px 20px;min-height:138px;color:#fff;position:relative;overflow:hidden}.metric-card,.stat-card{border-radius:22px;display:flex;flex-direction:column;gap:8px}.stat-card{padding:18px}.metric-label,.team-stats dt,.ticket-stack span,.timeline-item span{color:var(--muted)}.metric-card .metric-change,.metric-card .metric-label,.metric-card .metric-value{color:#fff}.dashboard-metric-card:after{content:"";position:absolute;inset:auto -20px -24px auto;width:110px;height:110px;border-radius:999px;background:rgba(255,255,255,.12)}.dashboard-metric-info{background:linear-gradient(180deg,#4f68a8,#4a5f9c)}.dashboard-metric-success{background:linear-gradient(180deg,#48b76c,#40a361)}.dashboard-metric-warning{background:linear-gradient(180deg,#f2b806,#df9f00)}.dashboard-metric-danger{background:linear-gradient(180deg,#f46b6b,#df5b5b)}.dashboard-metric-neutral{background:linear-gradient(180deg,#26a2d0,#218bb4)}.metric-value{font-size:2rem;line-height:1}.ops-layout{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(320px,.9fr);grid-gap:18px;gap:18px}.ops-main-column,.ops-side-column{display:flex;flex-direction:column;gap:18px}.panel-card{border-radius:26px;padding:22px;background:#fff}.panel-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px}.queue-table{display:grid;grid-gap:10px;gap:10px}.attachment-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));grid-gap:14px;gap:14px}.attachment-card{display:grid;grid-gap:12px;gap:12px;padding:16px;border:1px solid var(--border);border-radius:20px;background:linear-gradient(180deg,rgba(255,255,255,.96),rgba(247,249,252,.98));box-shadow:var(--shadow-sm)}.attachment-card__header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.attachment-card__title{display:block;font-size:1rem;line-height:1.4}.attachment-card__body,.attachment-card__meta{color:var(--text-muted);font-size:.88rem;line-height:1.6}.attachment-card__body{display:grid;grid-gap:4px;gap:4px}.attachment-card__stage{flex:none;padding:6px 10px;border-radius:999px;background:rgba(247,115,22,.12);color:var(--brand);font-size:.82rem;white-space:nowrap}.attachment-card__actions{display:flex;gap:10px;flex-wrap:wrap}.secondary-action-danger{color:#991b1b;border-color:rgba(220,38,38,.2)}.secondary-action-danger:hover{background:rgba(220,38,38,.08)}.duplicate-warning-note{margin:8px 0 0;color:var(--text-muted);font-size:.92rem;line-height:1.6}.duplicate-match-topline{display:flex;align-items:center;justify-content:space-between;gap:10px}.duplicate-risk{padding:4px 10px;border-radius:999px;font-size:.76rem;font-weight:700}.duplicate-risk-low{background:rgba(34,197,94,.12);color:#166534}.duplicate-risk-medium{background:rgba(245,158,11,.14);color:#92400e}.duplicate-risk-high{background:rgba(239,68,68,.14);color:#991b1b}.duplicate-match-reasons{color:var(--text)}.queue-row{display:grid;grid-template-columns:1.6fr .8fr .8fr .8fr 1fr .7fr;grid-gap:12px;gap:12px;align-items:center;padding:15px 16px;border-radius:18px;background:#fff;border:1px solid rgba(17,32,51,.06)}.dispatch-card-postponed,.queue-row-postponed{border-color:rgba(120,63,155,.18);background:linear-gradient(180deg,rgba(120,63,155,.08),rgba(255,255,255,.9))}.queue-row-delayed{border-color:rgba(220,38,38,.2);background:linear-gradient(180deg,rgba(220,38,38,.08),rgba(255,255,255,.94))}.queue-head{font-size:.85rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);background:transparent;border:0;padding:0 16px 8px}.ticket-stack{display:flex;flex-direction:column;gap:5px}.priority-pill,.status-chip{min-width:-moz-fit-content;min-width:fit-content;padding:7px 11px;font-size:.78rem;font-weight:700}.delegate-chip,.priority-pill,.status-chip{display:inline-flex;align-items:center;justify-content:center;border-radius:999px}.delegate-chip{width:-moz-fit-content;width:fit-content;padding:.3rem .75rem;background:rgba(11,94,117,.12);color:#0b5e75;font-size:.76rem;font-weight:800}.priority-urgent,.status-busy,.tone-danger{color:#8d1f19;background:rgba(193,69,61,.12)}.priority-high,.tone-warning{color:#8a5b00;background:rgba(214,139,0,.14)}.priority-normal,.status-available,.tone-info{color:#114e98;background:rgba(31,111,235,.12)}.tone-success{color:#176b49;background:rgba(31,143,95,.12)}.status-off-shift,.tone-neutral{color:#516173;background:rgba(97,116,138,.12)}.team-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:14px;gap:14px}.team-grid-wide{grid-template-columns:repeat(3,minmax(0,1fr))}.team-card{border-radius:22px;padding:18px;background:#fff}.team-card-alert{border-color:rgba(220,38,38,.22);box-shadow:0 16px 36px rgba(220,38,38,.08)}.team-card-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:18px}.team-card h3{margin:0}.alert-card p,.team-card p,.timeline-item p{margin:6px 0 0;color:var(--muted)}.zone-map-preview{margin-top:14px;overflow:hidden;border-radius:18px;border:1px solid rgba(17,32,51,.08);background:rgba(255,255,255,.7)}.zone-map-preview iframe{display:block;width:100%;min-height:260px;border:0}.team-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:12px;gap:12px;margin:0 0 16px}.team-stats div,.timeline-item div{min-width:0}.team-stats dt{margin-bottom:6px;font-size:.8rem}.team-stats dd{margin:0;font-weight:700}.capacity-bar{height:10px;border-radius:999px;overflow:hidden;background:rgba(17,32,51,.08)}.capacity-bar span{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--accent),var(--primary))}.side-card{height:-moz-fit-content;height:fit-content}.alert-list,.timeline-list{display:grid;grid-gap:12px;gap:12px}.tickets-table{display:grid;grid-gap:10px;gap:10px}.tickets-row{display:grid;grid-template-columns:1.2fr 1fr .8fr .9fr .8fr .8fr;grid-gap:12px;gap:12px;align-items:center;padding:15px 16px;border-radius:18px;background:rgba(255,255,255,.72);border:1px solid rgba(17,32,51,.06)}.tickets-head{font-size:.85rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);background:transparent;border:0;padding:0 16px 8px}.filter-chip-row{display:flex;flex-wrap:wrap;gap:12px}.filter-chip{display:flex;flex-direction:column;gap:4px;min-width:160px;padding:14px 16px;border-radius:18px;border:1px solid var(--border);background:rgba(255,255,255,.74);text-align:left;font:inherit;cursor:pointer}.filter-chip span{color:var(--muted)}.team-actions{display:flex;gap:10px;margin-top:14px}.sync-close-success,.sync-not-required{color:#176b49;background:rgba(31,143,95,.12)}.sync-pending-close{color:#8a5b00;background:rgba(214,139,0,.14)}.sync-close-failed{color:#8d1f19;background:rgba(193,69,61,.12)}.status-new,.status-pending-dispatch,.status-revisit-required{color:#8a5b00;background:rgba(214,139,0,.14)}.status-no-answer,.status-postponed{color:#6f2d8f;background:rgba(145,74,196,.14)}.status-acknowledged,.status-assigned,.status-in-progress,.status-on-the-way{color:#114e98;background:rgba(31,111,235,.12)}.status-closed,.status-completed{color:#176b49;background:rgba(31,143,95,.12)}.alert-card{border-radius:18px;padding:16px}.alert-card strong{display:block}.alert-card .table-action{margin-top:12px}.timeline-item{display:grid;grid-template-columns:14px minmax(0,1fr);grid-gap:12px;gap:12px;padding:12px 0;border-bottom:1px solid rgba(17,32,51,.08)}.timeline-item:last-child{border-bottom:0;padding-bottom:0}.timeline-dot{width:10px;height:10px;margin-top:6px;border-radius:999px;background:linear-gradient(135deg,var(--accent),var(--primary))}.workspace-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:18px;gap:18px}.workspace-card{display:grid;grid-gap:10px;gap:10px;padding:20px;border-radius:20px;border:1px solid rgba(17,32,51,.08);background:rgba(255,255,255,.88);color:var(--text);text-decoration:none;box-shadow:0 14px 28px rgba(17,32,51,.06)}.workspace-card:hover{transform:translateY(-2px);box-shadow:0 18px 34px rgba(17,32,51,.1)}.dashboard-stage{gap:20px}.dashboard-hero-card{display:grid;grid-template-columns:220px minmax(0,1fr);align-items:center;grid-gap:22px;gap:22px;padding:26px 28px;border-radius:26px;border:1px solid var(--border);background:#fff;box-shadow:var(--shadow)}.dashboard-hero-mark{display:grid;place-items:center;min-height:160px;border-radius:22px;background:linear-gradient(180deg,rgba(235,91,42,.08),rgba(235,91,42,.02));text-align:center}.dashboard-hero-mark span,.dashboard-hero-mark strong{display:block;line-height:1}.dashboard-hero-mark span{font-size:1.5rem;letter-spacing:.3rem;color:rgba(235,91,42,.34);margin-bottom:.45rem}.dashboard-hero-mark strong{font-size:clamp(3rem,5vw,5rem);color:var(--primary)}.dashboard-hero-copy h2{margin:0;font-size:clamp(1.8rem,3vw,2.9rem)}.dashboard-link-action{text-decoration:none}.page-hero-card{background:linear-gradient(135deg,rgba(255,255,255,.96),rgba(241,247,252,.94))}.app-frame-simple .dashboard-stage{gap:14px}.app-frame-simple .dashboard-hero-card,.app-frame-simple .page-hero-card{grid-template-columns:minmax(0,1fr);align-items:stretch;gap:12px;padding:18px 20px;border-radius:20px;background:#fff;box-shadow:none}.app-frame-simple .dashboard-hero-mark,.app-frame-simple .page-hero-mark{display:none}.app-frame-simple .dashboard-hero-copy h2,.app-frame-simple .panel-header h2{font-size:clamp(1.45rem,2.8vw,2.1rem)}.app-frame-simple .dashboard-hero-copy .ops-subtitle,.app-frame-simple .page-hero-card .ops-subtitle{max-width:68ch}.app-frame-simple .metric-grid-dashboard{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px}.app-frame-simple .dashboard-metric-card{min-height:118px;border-radius:18px;border:1px solid rgba(17,32,51,.08);background:#fff!important;box-shadow:none;color:var(--text)}.app-frame-simple .dashboard-metric-card:after{display:none}.app-frame-simple .dashboard-metric-card .metric-change,.app-frame-simple .dashboard-metric-card .metric-label,.app-frame-simple .dashboard-metric-card .metric-value{color:var(--text)}.app-frame-simple .dashboard-metric-card .metric-change,.app-frame-simple .dashboard-metric-card .metric-label{color:var(--muted)}.app-frame-simple .dashboard-metric-danger,.app-frame-simple .dashboard-metric-info,.app-frame-simple .dashboard-metric-neutral,.app-frame-simple .dashboard-metric-success,.app-frame-simple .dashboard-metric-warning{background:#fff!important}.app-frame-simple .alert-card,.app-frame-simple .metric-card,.app-frame-simple .panel-card,.app-frame-simple .team-card,.app-frame-simple .workspace-card{box-shadow:none}.app-frame-simple .workspace-card:hover{transform:none}.app-frame-simple .ops-layout{grid-template-columns:1fr}.app-frame-simple .ops-side-column{display:none}.app-frame-simple .simple-page-stack{gap:14px}.app-frame-simple .simple-hero-card{padding:18px 20px;border-radius:20px;background:#fff;box-shadow:none}.app-frame-simple .simple-stats-grid{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}.page-hero-mark{min-height:148px}.panel-inline-note{display:grid;grid-gap:4px;gap:4px;min-width:170px;padding:12px 14px;border-radius:18px;border:1px solid rgba(17,32,51,.08);background:rgba(246,249,252,.9);text-align:center}.panel-inline-note strong{font-size:1.35rem;line-height:1}.panel-inline-note span{color:var(--muted);line-height:1.5}.field-control-card,.page-filter-card,.page-table-card{background:rgba(255,255,255,.94)}.enhanced-table .tickets-row strong a{color:var(--text);text-decoration:none}.enhanced-table .tickets-row strong a:hover{color:var(--primary)}.workspace-card strong{font-size:1.05rem}.workspace-card span{color:var(--muted);line-height:1.7}.workspace-card-hero{grid-column:1/-1;background:linear-gradient(135deg,rgba(9,91,118,.12),rgba(255,255,255,.95))}.dispatcher-workspace-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.auth-support-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.role-users-head{grid-template-columns:1.2fr 1fr 1.4fr .9fr .8fr}.role-users-head-extended{grid-template-columns:1.2fr 1fr 1.4fr .9fr .8fr .9fr .9fr}.accountant-delegate-head{grid-template-columns:1.3fr .8fr .9fr .9fr .8fr 1fr 1fr}.accountant-period-head{grid-template-columns:1.2fr .8fr 1fr .8fr 1fr}.ticket-work-card{display:grid;grid-gap:18px;gap:18px}.ticket-work-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:14px;gap:14px}.ticket-work-grid strong,.ticket-work-meta span{color:var(--ink-strong);font-weight:800}.ticket-work-grid p,.ticket-work-meta span{margin:4px 0 0;line-height:1.7;color:var(--muted)}.field-actions{display:flex;flex-wrap:wrap;gap:12px}.field-inline-form,.field-top-actions{display:flex;flex-wrap:wrap;gap:10px}.field-inline-form{align-items:center}.field-inline-form input{min-width:220px;padding:.85rem 1rem;border-radius:14px;border:1px solid rgba(17,32,51,.12);background:rgba(255,255,255,.82);font:inherit}.danger-action{border:1px solid rgba(220,38,38,.25);border-radius:14px;padding:12px 16px;font:inherit;font-weight:700;cursor:pointer;color:#991b1b;background:rgba(220,38,38,.06)}.danger-action:hover:not(:disabled){background:rgba(220,38,38,.12)}.danger-action:disabled{opacity:.45;cursor:not-allowed}.ticket-work-meta{display:flex;flex-wrap:wrap;gap:12px}.new-ticket-alert{display:grid;grid-gap:8px;gap:8px;margin-top:16px;padding:16px 18px;border-radius:18px;border:1px solid rgba(31,143,95,.18);background:linear-gradient(180deg,rgba(31,143,95,.08),rgba(255,255,255,.9))}.new-ticket-alert p,.new-ticket-alert strong{margin:0}@media (max-width:900px){.ticket-work-grid{grid-template-columns:1fr}.field-actions,.field-actions>*,.field-inline-form,.field-inline-form input,.field-top-actions,.field-top-actions>*{width:100%}}.quick-login-panel{display:grid;grid-gap:18px;gap:18px;margin-top:8px;padding-top:8px;border-top:1px solid rgba(17,32,51,.08)}.quick-login-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:16px;gap:16px}.quick-login-card{display:grid;grid-gap:10px;gap:10px;padding:18px;border-radius:18px;border:1px solid var(--border);background:rgba(255,255,255,.88)}.quick-login-card strong{font-size:1.05rem;color:var(--text)}.quick-login-card p,.quick-login-card span{margin:0;color:var(--muted);line-height:1.7}.quick-login-card code{direction:ltr;unicode-bidi:plaintext;font-family:Cascadia Code,Consolas,monospace;color:var(--text)}@media (max-width:1000px){.quick-login-grid{grid-template-columns:1fr}}@media (max-width:1280px){.metric-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.app-frame,.ops-layout{grid-template-columns:1fr}.team-grid-wide{grid-template-columns:repeat(2,minmax(0,1fr))}.auth-support-grid,.dashboard-hero-card,.dispatcher-workspace-grid,.workspace-grid{grid-template-columns:1fr}}@media (max-width:900px){.mobile-nav-toggle{order:1;flex-shrink:0;position:fixed;top:calc(10px + env(safe-area-inset-top));right:14px;z-index:10000}.mobile-nav-close,.mobile-nav-toggle{display:inline-flex}.app-frame{display:block;overflow-x:hidden}.app-sidebar{position:fixed;top:0;right:-110vw;bottom:0;z-index:9999;width:min(86vw,320px);height:100%;overflow-y:auto;transition:right .24s ease;border-right:0;border-left:1px solid var(--sidebar-border);box-shadow:none;padding-top:calc(18px + env(safe-area-inset-top))}.app-sidebar-open{right:0;box-shadow:-18px 0 36px rgba(15,23,42,.28)}.app-header{flex-direction:row;align-items:center;justify-content:flex-start;position:-webkit-sticky;position:sticky;top:0;z-index:100;background:var(--surface,#f8fafc);border:none;border-bottom:1px solid var(--border,#e5e7eb);border-radius:0;margin-bottom:0;padding:10px 70px 10px 16px}.app-header-copy{order:2;flex:1 1;min-width:0}.app-header-actions{width:100%;flex-wrap:wrap;order:3}.metric-grid,.stats-grid,.team-grid{grid-template-columns:1fr}.dashboard-hero-card{padding:18px}.dashboard-hero-mark{min-height:120px}.panel-inline-note{width:100%}.queue-head,.queue-row,.tickets-head,.tickets-row{grid-template-columns:1fr}.queue-head,.tickets-head{display:none}.team-grid-wide{grid-template-columns:1fr}.app-content{width:100%}}@media (max-width:700px){.app-content{padding:14px}.app-sidebar{padding:14px;gap:14px}.app-header{padding:10px 64px 10px 14px}.alert-card,.metric-card,.panel-card,.team-card{padding:16px;border-radius:20px}.sidebar-brand,.sidebar-footer{padding:14px;border-radius:18px}.sidebar-link{padding:12px 14px}.app-header-actions,.hero-actions,.team-actions{width:100%}.app-header-actions>*,.hero-actions>*,.team-actions>*{flex:1 1 100%;text-align:center}.hero-card{padding:26px}.app-header-actions{margin-top:8px}}.hero-actions{display:flex;gap:12px;margin-top:24px}.hero-link{text-decoration:none}.form-field{display:grid;grid-gap:8px;gap:8px}.form-field span{font-size:.95rem;font-weight:600;color:var(--text)}.form-field input{width:100%;padding:14px 16px;border-radius:16px;border:1px solid var(--border);background:rgba(255,255,255,.9);color:var(--text);font:inherit}.form-field input:focus{outline:2px solid rgba(31,111,235,.22);border-color:rgba(31,111,235,.35)}.form-field select,.form-field textarea{width:100%;padding:14px 16px;border-radius:16px;border:1px solid var(--border);background:rgba(255,255,255,.9);color:var(--text);font:inherit}.form-field textarea{resize:vertical;min-height:120px}.form-field select:focus,.form-field textarea:focus{outline:2px solid rgba(31,111,235,.22);border-color:rgba(31,111,235,.35)}.call-center-auth{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:16px;gap:16px;align-items:end}.manual-ticket-form{display:grid;grid-gap:20px;gap:20px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:18px;gap:18px}.compact-form-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.form-field-wide{grid-column:1/-1}.checkbox-field{display:flex;gap:14px;align-items:flex-start;padding:16px 18px;border:1px solid var(--border);border-radius:18px;background:rgba(255,255,255,.86)}.checkbox-field input[type=checkbox]{width:20px;height:20px;margin-top:2px;accent-color:#0b5e75}.checkbox-field div{display:grid;grid-gap:6px;gap:6px}.field-hint{margin:0;color:var(--muted);font-size:.9rem;line-height:1.6}@media (max-width:1100px){.compact-form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:800px){.compact-form-grid,.form-grid{grid-template-columns:1fr}}.form-error{margin:0;color:var(--danger);font-weight:700}.duplicate-warning-box{display:grid;grid-gap:12px;gap:12px;padding:14px 16px;border-radius:18px;border:1px solid rgba(239,68,68,.18);background:linear-gradient(180deg,rgba(254,226,226,.96),rgba(255,255,255,.92));color:var(--text)}.duplicate-warning-head{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px}.duplicate-warning-head strong{color:var(--danger)}.duplicate-match-list{display:grid;grid-gap:8px;gap:8px;margin:0;padding:0;list-style:none}.duplicate-match-item{display:grid;grid-gap:4px;gap:4px;padding:10px 12px;border-radius:12px;background:rgba(255,255,255,.75);border:1px solid rgba(17,32,51,.08)}.duplicate-match-item span{font-weight:700}.duplicate-match-item small{color:var(--muted)}.success-panel{border-color:rgba(31,143,95,.18);background:linear-gradient(180deg,rgba(31,143,95,.08),rgba(255,255,255,.82))}.dispatch-card{display:grid;grid-gap:16px;gap:16px}.suggestion-list{display:grid;grid-gap:10px;gap:10px}.suggestion-row{display:grid;grid-gap:4px;gap:4px;padding:12px 14px;border-radius:14px;background:rgba(255,255,255,.78);border:1px solid rgba(17,32,51,.08)}.finance-role-banner{margin-top:1rem;display:flex;flex-direction:column;gap:.35rem;padding:1rem 1.1rem;border-radius:20px;background:linear-gradient(135deg,rgba(22,78,99,.08),rgba(15,23,42,.04));border:1px solid rgba(15,23,42,.08);color:var(--text)}.finance-role-banner strong{font-size:1rem}.finance-role-banner span{color:var(--muted);font-size:.94rem;line-height:1.8}.workspace-pill{display:inline-flex;align-items:center;margin-top:10px;padding:.4rem .8rem;border-radius:999px;background:rgba(11,94,117,.08);color:var(--accent);font-weight:700;font-size:.85rem}@media (max-width:900px){.call-center-auth,.form-grid{grid-template-columns:1fr}}.role-users-head-actions{grid-template-columns:1.2fr 1fr 1.4fr .9fr .8fr .9fr}.toggle-field{display:inline-flex;align-items:center;gap:.65rem;color:var(--muted);font-weight:700}.toggle-field input{width:1rem;height:1rem}:root{--sas-sidebar-bg:#1f2937;--sas-sidebar-bg-hover:#2a3543;--sas-sidebar-bg-active:#2a3543;--sas-sidebar-text:#cbd5e1;--sas-sidebar-text-active:#ffffff;--sas-sidebar-text-muted:#94a3b8;--sas-sidebar-divider:rgba(255,255,255,0.06);--sas-active-bar:#ef4444;--sas-topbar-bg:#f1f5f9;--sas-topbar-text:#475569;--sas-pageheader-bg:#374151;--sas-pageheader-text:#ffffff;--sas-pageheader-icon:#cbd5e1;--sas-page-bg:#f4f6f9;--sas-card-bg:#ffffff;--sas-card-border:#e2e8f0;--sas-card-shadow:0 1px 2px rgba(15,23,42,0.04),0 2px 4px rgba(15,23,42,0.04);--sas-text:#1f2937;--sas-text-muted:#64748b;--sas-text-light:#94a3b8;--sas-link:#2563eb;--sas-primary:#2563eb;--sas-primary-hover:#1d4ed8;--sas-primary-text:#ffffff;--sas-success:#22c55e;--sas-warning:#f59e0b;--sas-danger:#ef4444;--sas-info:#06b6d4;--sas-input-bg:#ffffff;--sas-input-border:#cbd5e1;--sas-input-border-focus:#2563eb;--sas-sidebar-width:240px;--sas-sidebar-width-collapsed:0px;--sas-topbar-height:48px;--sas-pageheader-height:48px;--sas-radius:4px;--sas-radius-lg:8px;--sas-transition:0.22s ease}.sas-app{min-height:100vh;background:var(--sas-page-bg);display:flex;flex-direction:column;font-family:IBM Plex Sans Arabic,Cairo,Segoe UI,Tahoma,sans-serif;color:var(--sas-text);font-size:14px;line-height:1.5}.sas-topbar{height:var(--sas-topbar-height);background:var(--sas-topbar-bg);padding:0 16px;border-bottom:1px solid var(--sas-card-border);position:-webkit-sticky;position:sticky;top:0;z-index:30}.sas-topbar,.sas-topbar-left{display:flex;align-items:center}.sas-topbar-left{gap:12px}.sas-topbar-spacer{flex:1 1}.sas-topbar-right{display:flex;align-items:center;gap:12px}.sas-topbar-user{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--sas-topbar-text)}.sas-topbar-avatar{width:28px;height:28px;border-radius:50%;background:#cbd5e1;color:#475569;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:12px}.sas-user-menu-wrap{position:relative}.sas-user-menu-trigger{display:flex;align-items:center;gap:8px;padding:4px 8px;background:transparent;border:1px solid transparent;border-radius:var(--sas-radius);cursor:pointer;color:var(--sas-topbar-text);font-size:13px;transition:background .15s,border-color .15s}.sas-user-menu-trigger:hover{background:rgba(0,0,0,.04);border-color:var(--sas-border)}.sas-user-menu-dropdown{position:absolute;top:calc(100% + 6px);left:0;min-width:240px;background:#fff;border:1px solid var(--sas-border);border-radius:var(--sas-radius);box-shadow:0 8px 24px rgba(0,0,0,.12);padding:6px 0;z-index:1000;animation:sas-menu-fade .15s ease-out}@keyframes sas-menu-fade{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.sas-user-menu-header{display:flex;align-items:center;gap:10px;padding:10px 12px}.sas-user-menu-avatar-lg{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,#fb923c,#f97316);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px;flex-shrink:0}.sas-user-menu-divider{height:1px;background:var(--sas-border);margin:4px 0}.sas-user-menu-item{display:flex;align-items:center;gap:10px;width:100%;padding:8px 12px;background:transparent;border:none;text-align:right;font-size:13px;color:var(--sas-text);cursor:pointer;text-decoration:none;transition:background .15s}.sas-user-menu-item:hover{background:#f1f5f9}.sas-user-menu-logout{color:#dc2626}.sas-user-menu-logout:hover{background:#fee2e2}.sas-topbar-icon-btn{background:transparent;border:1px solid transparent;width:32px;height:32px;border-radius:var(--sas-radius);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;color:var(--sas-topbar-text);transition:background var(--sas-transition)}.sas-topbar-icon-btn:hover{background:rgba(0,0,0,.06)}.sas-topbar-brand{font-weight:800;letter-spacing:1px;color:#ea580c}.sas-topbar-logo{height:38px;width:auto;display:block;-webkit-user-select:none;-moz-user-select:none;user-select:none;pointer-events:none}@media (max-width:768px){.sas-topbar-logo{height:30px}}.sas-body{display:flex;flex:1 1;min-height:0}.sas-sidebar{width:var(--sas-sidebar-width);background:var(--sas-sidebar-bg);color:var(--sas-sidebar-text);display:flex;flex-direction:column;border-left:1px solid var(--sas-sidebar-divider);transition:width var(--sas-transition),transform var(--sas-transition);flex-shrink:0;overflow:hidden}.sas-app[data-sidebar=collapsed] .sas-sidebar{width:var(--sas-sidebar-width-collapsed)}.sas-sidebar-brand{display:flex;align-items:center;justify-content:center;height:64px;padding:12px;border-bottom:1px solid var(--sas-sidebar-divider);background:var(--sas-sidebar-bg)}.sas-sidebar-brand img{max-height:40px;max-width:100%;object-fit:contain}.sas-sidebar-brand-fallback{font-weight:800;font-size:18px;color:#ea580c;letter-spacing:2px}.sas-sidebar-nav{flex:1 1;overflow-y:auto;padding:6px 0 24px}.sas-sidebar-nav::-webkit-scrollbar{width:6px}.sas-sidebar-nav::-webkit-scrollbar-thumb{background:rgba(255,255,255,.1);border-radius:3px}.sas-nav-item{position:relative;display:flex;align-items:center;gap:10px;padding:11px 16px 11px 12px;color:var(--sas-sidebar-text);text-decoration:none;cursor:pointer;transition:background var(--sas-transition),color var(--sas-transition);font-size:14px;background:transparent;border:none;width:100%;text-align:right;font-family:inherit}.sas-nav-item:hover{background:var(--sas-sidebar-bg-hover);color:var(--sas-sidebar-text-active)}.sas-nav-item-active{background:var(--sas-sidebar-bg-active);color:var(--sas-sidebar-text-active);font-weight:600}.sas-nav-item-active:before{content:"";position:absolute;right:0;top:0;bottom:0;width:3px;background:var(--sas-active-bar)}.sas-nav-item-icon{width:18px;height:18px;flex-shrink:0;opacity:.85;display:inline-flex;align-items:center;justify-content:center}.sas-nav-item-label{flex:1 1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sas-nav-item-chevron{font-size:10px;opacity:.7;transition:transform var(--sas-transition);display:inline-block}.sas-nav-group-open .sas-nav-item-chevron{transform:rotate(-90deg)}.sas-nav-children{overflow:hidden;max-height:0;transition:max-height var(--sas-transition);background:rgba(0,0,0,.15)}.sas-nav-group-open .sas-nav-children{max-height:600px}.sas-nav-child{display:flex;align-items:center;padding:9px 32px 9px 12px;color:var(--sas-sidebar-text-muted);text-decoration:none;font-size:13px;position:relative;transition:background var(--sas-transition),color var(--sas-transition)}.sas-nav-child:hover{background:var(--sas-sidebar-bg-hover);color:var(--sas-sidebar-text-active)}.sas-nav-child-active{color:var(--sas-sidebar-text-active);background:var(--sas-sidebar-bg-active)}.sas-nav-child-active:before{content:"";position:absolute;right:0;top:0;bottom:0;width:3px;background:var(--sas-active-bar)}.sas-sidebar-backdrop{display:none}@media (max-width:768px){.sas-sidebar{position:fixed;top:var(--sas-topbar-height);bottom:0;right:0;z-index:40;transform:translateX(100%);box-shadow:-8px 0 24px rgba(0,0,0,.25)}.sas-app[data-sidebar=open-mobile] .sas-sidebar{transform:translateX(0)}.sas-app[data-sidebar=collapsed] .sas-sidebar{width:var(--sas-sidebar-width)}.sas-sidebar-backdrop{display:block;position:fixed;inset:var(--sas-topbar-height) 0 0 0;background:rgba(0,0,0,.5);z-index:35;opacity:0;pointer-events:none;transition:opacity var(--sas-transition)}.sas-app[data-sidebar=open-mobile] .sas-sidebar-backdrop{opacity:1;pointer-events:auto}.sas-main{width:100%}}.sas-main{flex:1 1;min-width:0;display:flex;flex-direction:column}.sas-breadcrumb{padding:8px 20px;font-size:12px;color:var(--sas-text-light);background:transparent}.sas-pageheader{height:var(--sas-pageheader-height);background:var(--sas-pageheader-bg);color:var(--sas-pageheader-text);display:flex;align-items:center;padding:0 16px;margin:0 12px;border-radius:var(--sas-radius)}.sas-pageheader-tools{display:flex;align-items:center;gap:4px;margin-left:auto}.sas-pageheader-tool{width:36px;height:36px;border-radius:var(--sas-radius);background:transparent;border:none;color:var(--sas-pageheader-icon);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:background var(--sas-transition);font-size:16px}.sas-pageheader-tool:hover{background:rgba(255,255,255,.08)}.sas-pageheader-title{font-size:14px;font-weight:600;display:inline-flex;align-items:center;gap:8px}.sas-pageheader-count{font-size:12px;color:var(--sas-pageheader-icon);border-right:1px solid rgba(255,255,255,.2);padding-right:8px;margin-right:8px}.sas-card{background:var(--sas-card-bg);border:1px solid var(--sas-card-border);border-radius:var(--sas-radius);margin:12px;overflow:hidden;box-shadow:var(--sas-card-shadow)}.sas-toolbar{justify-content:space-between;padding:10px 12px;gap:12px;flex-wrap:wrap}.sas-search,.sas-toolbar{display:flex;align-items:center}.sas-search{background:var(--sas-input-bg);border:1px solid var(--sas-input-border);border-radius:var(--sas-radius);padding:0 8px;width:240px;max-width:100%;transition:border-color var(--sas-transition)}.sas-search:focus-within{border-color:var(--sas-input-border-focus)}.sas-search-icon{color:var(--sas-text-light);font-size:14px;margin-left:6px}.sas-search input{flex:1 1;border:none;outline:none;padding:7px 0}.sas-btn,.sas-search input{font-size:13px;background:transparent;color:var(--sas-text);font-family:inherit}.sas-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border-radius:var(--sas-radius);font-weight:600;cursor:pointer;transition:background var(--sas-transition),border-color var(--sas-transition),color var(--sas-transition);border:1px solid transparent}.sas-btn-primary{background:var(--sas-primary);color:var(--sas-primary-text);border-color:var(--sas-primary)}.sas-btn-primary:hover:not(:disabled){background:var(--sas-primary-hover);border-color:var(--sas-primary-hover)}.sas-btn-primary:disabled{opacity:.6;cursor:not-allowed}.sas-btn-ghost{color:var(--sas-text-muted);border-color:var(--sas-input-border)}.sas-btn-ghost:hover{background:var(--sas-page-bg)}.sas-btn-danger{background:var(--sas-danger);color:#fff;border-color:var(--sas-danger)}.sas-actions{position:relative;display:inline-block}.sas-actions-menu{position:absolute;top:calc(100% + 4px);left:0;min-width:200px;background:var(--sas-card-bg);border:1px solid var(--sas-card-border);border-radius:var(--sas-radius);box-shadow:0 8px 24px rgba(15,23,42,.18);z-index:25;padding:4px 0;display:none}.sas-actions[data-open=true] .sas-actions-menu{display:block}.sas-actions-item{display:flex;align-items:center;gap:10px;padding:8px 14px;cursor:pointer;font-size:13px;color:var(--sas-text);background:transparent;border:none;width:100%;text-align:right;font-family:inherit;transition:background var(--sas-transition)}.sas-actions-item:hover:not(:disabled){background:var(--sas-page-bg)}.sas-actions-item:disabled{opacity:.45;cursor:not-allowed}.sas-actions-item-danger{color:var(--sas-danger)}.sas-actions-icon{width:14px;text-align:center;font-size:12px}.sas-table-wrap{overflow-x:auto}.sas-table{width:100%;border-collapse:collapse;font-size:13px}.sas-table td,.sas-table th{padding:10px 12px;text-align:right;border-bottom:1px solid var(--sas-card-border)}.sas-table thead th{background:#f8fafc;color:var(--sas-text);font-weight:600;font-size:13px;white-space:nowrap;position:relative;-webkit-user-select:none;-moz-user-select:none;user-select:none}.sas-table th.sas-th-sortable{cursor:pointer}.sas-table th.sas-th-sortable:hover{background:#eef2f6}.sas-th-sort-indicator{display:inline-block;margin-right:4px;font-size:10px;color:var(--sas-text-light);vertical-align:middle}.sas-th-sort-indicator-active{color:var(--sas-primary)}.sas-table tbody tr:hover{background:#fafbfc}.sas-table tbody tr.sas-row-selected{background:#eff6ff}.sas-table-checkbox{width:32px;text-align:center}.sas-table a{color:var(--sas-link);text-decoration:none}.sas-table a:hover{text-decoration:underline}.sas-empty{padding:60px 20px;text-align:center}.sas-empty,.sas-empty-icon{color:var(--sas-text-light)}.sas-empty-icon{font-size:48px;margin-bottom:8px}.sas-empty-text{font-size:13px}.sas-pagination{display:flex;justify-content:space-between;align-items:center;padding:10px 12px;border-top:1px solid var(--sas-card-border);background:#fafbfc;flex-wrap:wrap;gap:12px}.sas-pagination-pages{display:flex;gap:4px}.sas-pagination-page{min-width:28px;padding:4px 8px;font-size:12px;border:1px solid var(--sas-card-border);background:#fff;color:var(--sas-link);cursor:pointer;border-radius:var(--sas-radius);font-family:inherit}.sas-pagination-page:hover:not(:disabled){background:var(--sas-page-bg)}.sas-pagination-page-active{background:var(--sas-primary);color:#fff;border-color:var(--sas-primary)}.sas-pagination-page:disabled{opacity:.5;cursor:not-allowed}.sas-pagination-pagesize{display:flex;gap:4px}.sas-form{background:var(--sas-card-bg);border:1px solid var(--sas-card-border);border-radius:var(--sas-radius);margin:12px;box-shadow:var(--sas-card-shadow);overflow:hidden}.sas-form-section{padding:16px 20px;border-bottom:1px solid var(--sas-card-border)}.sas-form-section:last-of-type{border-bottom:none}.sas-form-section-title{font-size:14px;font-weight:600;color:var(--sas-text-muted);margin:0 0 16px;padding-bottom:8px;border-bottom:1px dashed var(--sas-card-border)}.sas-form-grid{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:12px 16px;gap:12px 16px}@media (max-width:900px){.sas-form-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width:600px){.sas-form-grid{grid-template-columns:1fr}}.sas-form-field{display:flex;flex-direction:column;gap:4px}.sas-form-field-wide{grid-column:1/-1}.sas-form-label{font-size:13px;font-weight:500;color:var(--sas-text)}.sas-form-label-required:after{content:" *";color:var(--sas-danger)}.sas-form-input,.sas-form-select,.sas-form-textarea{font-family:inherit;font-size:13px;padding:8px 10px;border:1px solid var(--sas-input-border);border-radius:var(--sas-radius);background:var(--sas-input-bg);color:var(--sas-text);transition:border-color var(--sas-transition);width:100%}.sas-form-input:focus,.sas-form-select:focus,.sas-form-textarea:focus{outline:none;border-color:var(--sas-input-border-focus)}.sas-form-textarea{resize:vertical;min-height:80px}.sas-form-toggle{display:inline-flex;align-items:center;gap:8px;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none}.sas-toggle-track{width:40px;height:22px;background:#cbd5e1;border-radius:11px;position:relative;transition:background var(--sas-transition)}.sas-toggle-track:after{content:"";position:absolute;top:2px;right:2px;width:18px;height:18px;background:#fff;border-radius:50%;transition:transform var(--sas-transition);box-shadow:0 1px 2px rgba(0,0,0,.2)}.sas-form-toggle input{display:none}.sas-form-toggle input:checked+.sas-toggle-track{background:var(--sas-success)}.sas-form-toggle input:checked+.sas-toggle-track:after{transform:translateX(-18px)}.sas-form-actions{padding:12px 20px;background:#f8fafc;display:flex;gap:8px;justify-content:flex-start}.sas-chip{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600;background:#e2e8f0;color:#475569}.sas-chip-success{background:#dcfce7;color:#166534}.sas-chip-warning{background:#fef3c7;color:#92400e}.sas-chip-danger{background:#fee2e2;color:#991b1b}.sas-chip-info{background:#dbeafe;color:#1e40af}.sas-alert{margin:12px;padding:10px 14px;border-radius:var(--sas-radius);font-size:13px;border:1px solid transparent}.sas-alert-error{background:#fef2f2;color:#991b1b;border-color:#fecaca}.sas-alert-info{background:#eff6ff;color:#1e40af;border-color:#bfdbfe}.sas-alert-success{background:#f0fdf4;color:#166534;border-color:#bbf7d0}.sas-footer{text-align:center;font-size:11px;color:var(--sas-text-light);padding:12px}.sas-stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));grid-gap:16px;gap:16px;padding:12px}.sas-stat-card{background:var(--sas-card-bg);border:1px solid var(--sas-card-border);border-radius:var(--sas-radius);overflow:hidden;cursor:pointer;text-decoration:none;color:inherit;display:flex;flex-direction:column;transition:transform var(--sas-transition),box-shadow var(--sas-transition);box-shadow:var(--sas-card-shadow)}.sas-stat-card:hover{transform:translateY(-2px);box-shadow:0 6px 18px rgba(15,23,42,.1)}.sas-stat-card-head{padding:14px 16px;color:#fff}.sas-stat-card-head h3{margin:0 0 4px;font-size:14px;font-weight:600}.sas-stat-card-head p{margin:0;font-size:11px;opacity:.9}.sas-stat-card-body{padding:18px 16px;font-size:28px;font-weight:700;color:var(--sas-text);background:var(--sas-card-bg)}.sas-stat-card-tone-red{background:#ef4444}.sas-stat-card-tone-blue{background:#3b82f6}.sas-stat-card-tone-green{background:#22c55e}.sas-stat-card-tone-indigo{background:#6366f1}.sas-stat-card-tone-amber{background:#f59e0b}.sas-stat-card-tone-cyan{background:#06b6d4}.sas-stat-card-tone-slate{background:#64748b}.ftth-login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:32px 16px;background:linear-gradient(180deg,#fdfaf6,#fbe8d4);position:relative;overflow:hidden;font-family:IBM Plex Sans Arabic,Cairo,Segoe UI,Tahoma,sans-serif}.ftth-login-page:before{bottom:-120px;right:-80px;width:800px;height:400px;background:radial-gradient(ellipse at center,rgba(234,88,12,.18),transparent 70%)}.ftth-login-page:after,.ftth-login-page:before{content:"";position:absolute;border-radius:50%;pointer-events:none}.ftth-login-page:after{top:-100px;left:-100px;width:600px;height:600px;background:radial-gradient(ellipse at center,rgba(30,58,138,.08),transparent 70%)}.ftth-login-card{position:relative;z-index:1;width:min(560px,100%);background:#ffffff;border-radius:36px;padding:36px 36px 40px;box-shadow:0 30px 60px -20px rgba(15,23,42,.18),0 8px 20px rgba(15,23,42,.08);display:flex;flex-direction:column;align-items:stretch;gap:14px;max-height:95vh;overflow-y:auto}.ftth-login-badge{align-self:flex-start;display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;background:#dcfce7;color:#166534;font-size:12px;font-weight:600;border:1px solid #bbf7d0}.ftth-login-brand{display:flex;justify-content:center;align-items:baseline;gap:6px;margin-top:6px}.ftth-login-brand-mark{color:#1e3a8a}.ftth-login-brand-mark,.ftth-login-brand-tail{font-weight:800;font-size:32px;letter-spacing:1px}.ftth-login-brand-tail{color:#ea580c}.ftth-login-brand-logo{display:flex;justify-content:center;margin:6px 0 2px}.ftth-login-brand-logo img{width:100%;max-width:320px;height:auto;display:block;-webkit-user-select:none;-moz-user-select:none;user-select:none;pointer-events:none}@media (max-width:480px){.ftth-login-brand-logo img{max-width:260px}}.ftth-login-title{margin:18px 0 0;font-size:28px;font-weight:800;color:#1e3a8a;text-align:center}.ftth-login-subtitle{margin:0 0 8px;font-size:13px;color:#64748b;text-align:center}.ftth-login-form{display:flex;flex-direction:column;gap:14px;margin-top:8px}.ftth-login-field{display:flex;flex-direction:column;gap:6px}.ftth-login-field>span{font-size:13px;font-weight:600;color:#475569}.ftth-login-field input{padding:12px 14px;border-radius:12px;border:1px solid #e2e8f0;background:#f8fafc;font-size:14px;font-family:inherit;color:#0f172a;transition:border-color .2s,background .2s,box-shadow .2s}.ftth-login-field input:hover{background:#f1f5f9}.ftth-login-field input:focus{outline:none;border-color:#1e3a8a;background:#fff;box-shadow:0 0 0 3px rgba(30,58,138,.1)}.ftth-login-error{padding:10px 12px;background:#fef2f2;color:#991b1b;border:1px solid #fecaca;border-radius:10px;font-size:13px;text-align:center}.ftth-login-submit{margin-top:4px;padding:14px;background:#0f172a;color:#ffffff;border:none;border-radius:14px;font-size:15px;font-weight:700;cursor:pointer;transition:background .2s,transform .1s;font-family:inherit}.ftth-login-submit:hover:not(:disabled){background:#1e293b}.ftth-login-submit:active:not(:disabled){transform:translateY(1px)}.ftth-login-submit:disabled{opacity:.7;cursor:not-allowed}.ftth-login-footer{position:absolute;bottom:16px;left:0;right:0;text-align:center;font-size:11px;color:#94a3b8;z-index:1}.ftth-login-quick{margin-top:18px;padding-top:14px;border-top:1px dashed #e2e8f0}.ftth-login-quick-label{margin:0 0 8px;font-size:11px;color:#94a3b8;text-align:center;font-weight:600}.ftth-login-quick-group{margin-bottom:10px}.ftth-login-quick-group-title{display:block;font-size:10px;color:#94a3b8;font-weight:700;margin-bottom:4px;letter-spacing:.5px;text-transform:uppercase}.ftth-login-quick-grid{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:6px;gap:6px}.ftth-login-quick-btn{padding:7px 6px;font-size:11px;font-weight:600;background:#f1f5f9;color:#1e3a8a;border:1px solid #e2e8f0;border-radius:8px;cursor:pointer;font-family:inherit;transition:background .15s,border-color .15s}.ftth-login-quick-btn:hover:not(:disabled){background:#e0f2fe;border-color:#bae6fd}.ftth-login-quick-btn:disabled{opacity:.5;cursor:not-allowed}@media (max-width:480px){.ftth-login-quick-grid{grid-template-columns:repeat(2,1fr)}.ftth-login-card{padding:28px 20px 32px;border-radius:24px}.ftth-login-title{font-size:24px}.ftth-login-brand-mark,.ftth-login-brand-tail{font-size:26px}}.field-wizard{max-width:560px;margin:0 auto;padding:12px;display:flex;flex-direction:column;gap:14px}.field-wizard-header{display:flex;align-items:center;justify-content:space-between;background:#fff;border-radius:12px;padding:10px 14px;border:1px solid var(--sas-card-border)}.field-wizard-back{background:transparent;border:1px solid var(--sas-input-border);color:var(--sas-text);border-radius:8px;padding:8px 14px;font-family:inherit;font-size:14px;font-weight:600;cursor:pointer}.field-wizard-back:hover{background:#f1f5f9}.field-wizard-status{font-size:13px;font-weight:700;color:var(--sas-primary);background:#eff6ff;padding:6px 12px;border-radius:999px}.field-wizard-customer{background:#fff;border-radius:14px;padding:18px;border:1px solid var(--sas-card-border);text-align:center;display:flex;flex-direction:column;gap:6px}.field-wizard-ticket-no{font-size:11px;color:var(--sas-text-light);letter-spacing:.5px}.field-wizard-customer h2{margin:4px 0;font-size:22px;font-weight:800;color:var(--sas-text)}.field-wizard-phone{margin:0;font-size:18px;font-weight:700}.field-wizard-phone a{color:var(--sas-primary);text-decoration:none;background:#eff6ff;padding:6px 14px;border-radius:999px;display:inline-block}.field-wizard-meta{display:flex;justify-content:center;gap:14px;font-size:13px;color:var(--sas-text-muted);flex-wrap:wrap;margin-top:4px}.field-wizard-address{margin:6px 0 0;font-size:13px;color:var(--sas-text);background:#f8fafc;padding:10px;border-radius:8px;line-height:1.5}.field-wizard-issue{margin:6px 0 0;font-size:13px;color:var(--sas-text-muted);font-style:italic}.field-wizard-amount{background:#dcfce7;color:#166534;padding:12px;border-radius:10px;font-size:16px;font-weight:700;margin-top:6px;border:2px solid #86efac}.field-wizard-amount strong{color:#14532d;font-size:18px}.field-wizard-actions{display:flex;flex-direction:column;gap:10px;margin-top:4px}.field-wizard-btn{padding:16px;font-size:16px;font-weight:700;border-radius:12px;border:none;cursor:pointer;font-family:inherit;transition:transform .1s,opacity .15s;width:100%}.field-wizard-btn:disabled{opacity:.6;cursor:not-allowed}.field-wizard-btn:active:not(:disabled){transform:scale(.98)}.field-wizard-btn-primary{background:var(--sas-primary);color:#fff}.field-wizard-btn-primary:hover:not(:disabled){background:var(--sas-primary-hover)}.field-wizard-btn-ghost{background:#f1f5f9;color:var(--sas-text);border:1px solid var(--sas-input-border)}.field-wizard-btn-ghost:hover:not(:disabled){background:#e2e8f0}.field-wizard-btn-danger{background:var(--sas-danger);color:#fff}.field-wizard-btn-danger:hover:not(:disabled){background:#dc2626}.field-wizard-form{background:#fff;border-radius:14px;padding:18px;border:1px solid var(--sas-card-border);display:flex;flex-direction:column;gap:12px}.field-wizard-field{display:flex;flex-direction:column;gap:6px}.field-wizard-field>span{font-size:14px;font-weight:600;color:var(--sas-text)}.field-wizard-field input{padding:12px 14px;border-radius:10px;border:1px solid var(--sas-input-border);background:var(--sas-input-bg);font-size:16px;font-family:inherit}.field-wizard-field input:focus{outline:none;border-color:var(--sas-primary);box-shadow:0 0 0 3px rgba(37,99,235,.15)}.simple-list{gap:10px;padding:10px}.simple-list,.simple-list-card{display:flex;flex-direction:column}.simple-list-card{background:#fff;border:1px solid var(--sas-card-border);border-radius:12px;padding:14px;gap:8px;text-decoration:none;color:var(--sas-text);cursor:pointer;transition:box-shadow .15s}.simple-list-card:hover{box-shadow:0 4px 12px rgba(15,23,42,.08)}.simple-list-card-row{display:flex;justify-content:space-between;align-items:center;gap:8px}.simple-list-card-name{font-size:16px;font-weight:700}.simple-list-card-no{font-size:11px;color:var(--sas-text-light);background:#f1f5f9;padding:3px 8px;border-radius:999px}.simple-list-card-phone{font-size:14px;color:var(--sas-primary);font-weight:600}.simple-list-card-zone{font-size:13px;color:var(--sas-text-muted)}.simple-list-card-amount{background:#dcfce7;color:#166534;padding:6px 10px;border-radius:8px;font-weight:700;font-size:14px;text-align:center}.simple-list-card-cta{background:var(--sas-primary);color:#fff;border:none;padding:12px;border-radius:10px;font-weight:700;font-size:14px;cursor:pointer;font-family:inherit;margin-top:4px}.simple-list-card-cta:disabled{opacity:.6;cursor:not-allowed}.simple-list-empty{padding:40px 20px;text-align:center;color:var(--sas-text-light);background:#fff;border-radius:12px;border:1px dashed var(--sas-card-border)}